MagicCarpet is the Windows application that bridges your local QuickBooks Desktop to Biller Genie's cloud. This article walks through downloading and installing it. Once installed, the next step is linking it to your Biller Genie account — see How to Connect MagicCarpet to QuickBooks Desktop.
System requirements
- Windows operating system — Windows 10 or Windows 11. MagicCarpet is Windows-only.
- QuickBooks Desktop installed on the same computer. Supported editions: Pro, Premier, and Enterprise.
- Microsoft .NET Runtime — installed automatically if missing.
- Reliable internet connectivity — MagicCarpet maintains a live connection to Biller Genie.
- Local admin rights on the Windows machine for the initial installation.
Pick the right computer
Install MagicCarpet on the computer that hosts your QuickBooks Desktop company file — typically the office workstation that's left on during business hours. If that machine is asleep or off, sync pauses until it's back online.
Step 1 — Download the MagicCarpet installer
- Sign in to the Biller Genie merchant portal as an admin user.
- Click Add-ons Marketplace.
- Select the Accounting Software category and click the QuickBooks Desktop tile.
- Click Install on the QuickBooks Desktop add-on.
- On the MagicCarpet setup screen, click Download MagicCarpet Installer.
- Save the installer (
MagicCarpetSetup.exe) to the Windows machine that runs QuickBooks Desktop. If you're downloading on a different computer, transfer the installer over.
Step 2 — Run the installer
- Double-click
MagicCarpetSetup.exeon the Windows machine. - If Windows shows a User Account Control prompt, click Yes to allow the installer to run.
- Accept the license agreement and click Next.
- Choose the install location (the default is fine for most setups) and click Install.
- The installer copies the MagicCarpet files, registers the application, and sets it to start automatically when Windows starts.
- Click Finish when the installation completes. MagicCarpet launches automatically.
MagicCarpet starts automatically
MagicCarpet is registered as a startup app on Windows. After installation, it launches whenever the computer boots — you don't need to start it manually each day.
Step 3 — Verify MagicCarpet is running
- Look for the MagicCarpet icon in the Windows system tray (bottom-right corner, near the clock — you may need to click the up-arrow to expand hidden icons).
- Hover over the icon. It should show "MagicCarpet — Online" once it's connected to Biller Genie's cloud.
- If you see an offline state, right-click the icon and choose Open MagicCarpet to view connection status.
Next step — link MagicCarpet to your Biller Genie account
Installation is complete, but MagicCarpet isn't connected to your Biller Genie account yet. Follow How to Connect MagicCarpet to QuickBooks Desktop to grab your unique linking code and approve the connection inside QuickBooks Desktop.
Frequently asked questions
Where does MagicCarpet install on my computer?
By default, it installs to C:\Program Files\Biller Genie\MagicCarpet\ and registers a Windows service plus a startup app. The system tray icon lives in %LOCALAPPDATA%\Biller Genie\MagicCarpet\ for the current user.
Does MagicCarpet work on Mac?
No. MagicCarpet is Windows-only because QuickBooks Desktop is Windows-only. If you're running QuickBooks on a Mac via Boot Camp or a Windows VM, MagicCarpet installs inside the Windows environment alongside QuickBooks Desktop.
Will MagicCarpet slow down my computer?
MagicCarpet is lightweight — it idles in the system tray with minimal CPU and memory use, and only spikes briefly during a sync. Most merchants don't notice it's running.
Can I uninstall MagicCarpet later?
Yes — uninstall it from Windows Settings > Apps like any other application. Removing MagicCarpet stops the connection between QuickBooks Desktop and Biller Genie; you can reinstall and reconnect anytime.